http://marshall-yard.com/2007/09/11/software-license-customer-service/ a person...a place...a state of mind Tue, 06 Jan 2009 23:31:54 +0000 http://wordpress.org/?v=2.5.1 http://marshall-yard.com/2007/09/11/software-license-customer-service/#comment-34 Carnival of The Capitalists « Trade Show Display Exhibits Tue, 25 Sep 2007 13:41:06 +0000 http://marshall-yard.com/2007/09/11/software-license-customer-service/#comment-34 [...] The Cancer of Short Term Thinking, some of the points made in this article coincide with my rant on Customer Service.   A great closing statement - You can’t fake trust; trust is a paradox; motives matter. The [...] [...] The Cancer of Short Term Thinking, some of the points made in this article coincide with my rant on Customer Service.   A great closing statement - You can’t fake trust; trust is a paradox; motives matter. The [...]

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