Show Management Wins and Woes, Part 1

Trade Show Exhibit Rental Booth Display 20x20 for Worldwide Food Expo 2009 in Chicago at McCormick Place

The past few weeks we’ve been hard at work consulting with our clients who are in search of a reasonably priced rental trade show exhibit that delivers a powerful marketing impact at their upcoming show. [cheezy statement, I know... I'm in sales, could you tell?]

Dealing with trade show management can be a smooth experience, and it can be anything but. In my own recent history it has been both. We’ll start with how the experience should have gone, and follow up with a horror story later this week.

I had been working with a new prospect for over a month - yet we had not inked the deal. I wanted to get confirmation that the booth conformed to the show rules. We designed it as such, but we had not received something from show management in writing. After a very cordial phone call, and a brief email exchange, wherein I sent the design off to show management with an explanation of the details therein, I received my written confirmation, along with a compliment about the allure of the design. Still awaiting review by the Fire Marshal, I sent him a certificate of the Power Net canopy we were using. The certificate details the fire retardant qualities of the fabric, as well as the mesh of the netting, and how permeable it is for a convention hall’s emergency sprinkler system. With all of these details, I received my final approval from the Fire Marshal. - I had a booth I could really sell!

With this upbeat experience under my belt, another client was at a similar stage in the game - we had designed to the show’s posted rules and regulations, they were considering our design and two competitors’. Time to run it by show management for an approval in writing. Business as usual in the exhibit industry - or so I thought…

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3 Responses to “Show Management Wins and Woes, Part 1”

  1. Paul B Says:

    I can’t wait to hear the rest, personally!

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