Marshall Yard:

Everyone knows that the colors involved in a marketing campaign are of immense importance. Imagine a Coca-Cola or Marlboro ad that lacked the color red! Sometimes, however, it’s not only the COLOR that matters, it’s the exact shade or hue that a company depends on for a consistent campaign.

If your company uses a special “blue” that separates itself from the menagerie of garden variety “blues” in the marketplace, then this can present an immense challenge when working through a sophisticated marketing campaign. While this isn’t news for companies that are seasoned in working with their branding properties, it can become a major obstacle for newly unveiled marketing initiatives. There’s a simple solution which might not get mentioned by your ad company - but it matters for your exhibit company! (more…)

The blogosphere provides some tasty solder fodder for the Marshall-Yard to report on…

A client that we’ve enjoyed working with over the years had some very gracious things to say via their company blog - the B2b Marcom Blog. Check out Rick Short’s blurb, which also includes a very good explanation of our rental capabilities. Check it out…

I’d say more, but it would spoil the ending.

After a swift and positive experience with show management’s approval of a prospective client’s design, I was ready to glide through another approval. After all, getting the approval of show management is a mundane, routine aspect of life as an exhibit house - it’s not as though we don’t know the rules, and we design to these rules on a daily basis. Further, we have experience in every exhibit hall in North America - it’s tough to surprise us with unexpected stipulations. But getting the ‘a-ok’ from show management is important to getting a project completed for a client - and we get things in writing in the event that a variance is needed for a design, and to protect against convention hall staff that decide to make up their own rules!

When we approached show management with this second client’s design, we were caught a bit off guard by the emailed response we received [names have been changed 'cause I don't mean to spread ill-will]:

Sorry for the confusion – it appears portions of the posted rules and regs reflect general industry rules vs. show specific rules.  The [name omitted] Show’s height limit is 16ft. with no height variance allowance (unless it was by a foot or two at the most).  Therefore, no exhibit at The [name omitted] Show will exceed 16ft in height.

This was a slip up on our part – not sure how it happened – I’ll take the blame.

Unfortunately, we cannot grant a height variance for exhibits at The [name omitted] Show.  We’ll be sure to correct the information posted on the website right away.

Needless to say, my response was that of shock. The structure, as presented, was unbalanced and awkward as a 16 ft. booth. Luckily, so our competitors’ designs were in the same situation, since the client wanted us to maximize the height of booth [we were the only ones who checked with show management, of course].

With a tight timeframe before the show starts (less than 2 months away…), we had to go into redesign immediately. Ultimately, we presented a strong design that worked well for the client’s needs - though it may lack the commanding impact that a 20 ft. booth has over a 16 footer.

Lesson learned was that of the process we follow. It’s a reinforcement of why we do what we do. If you don’t get an approval in writing, you don’t have something you can actually sell to a client. Even if it follows the “letter of the law,” such laws exist at the whim of those running the convention hall. It’s better to reconcile a design with the actual rules before a contract is inked than to scramble through redesign, reprice, and reapproval after an agreement has been reached.

A great exhibit is only great when it garners the attention and favor of tradeshow attendees. Like a tree falling in the forest…

The past few weeks we’ve been hard at work consulting with our clients who are in search of a reasonably priced rental trade show exhibit that delivers a powerful marketing impact at their upcoming show. [cheezy statement, I know... I'm in sales, could you tell?]

Dealing with trade show management can be a smooth experience, and it can be anything but. In my own recent history it has been both. We’ll start with how the experience should have gone, and follow up with a horror story later this week.

I had been working with a new prospect for over a month - yet we had not inked the deal. I wanted to get confirmation that the booth conformed to the show rules. We designed it as such, but we had not received something from show management in writing. After a very cordial phone call, and a brief email exchange, wherein I sent the design off to show management with an explanation of the details therein, I received my written confirmation, along with a compliment about the allure of the design. Still awaiting review by the Fire Marshal, I sent him a certificate of the Power Net canopy we were using. The certificate details the fire retardant qualities of the fabric, as well as the mesh of the netting, and how permeable it is for a convention hall’s emergency sprinkler system. With all of these details, I received my final approval from the Fire Marshal. - I had a booth I could really sell!

With this upbeat experience under my belt, another client was at a similar stage in the game - we had designed to the show’s posted rules and regulations, they were considering our design and two competitors’. Time to run it by show management for an approval in writing. Business as usual in the exhibit industry - or so I thought…

The Healthcare Convention & Exhibitors Association hosted their annual meeting this past week - June 13-16 in Tampa, Florida. This year’s focus was on budgeting, marketing trends, and healthcare industry codes. Catalyst’s exhibit featured new display tables, and our revamped 10×20 custom exhibit.

As the industry deals with the challenges posed by the current recession, we’ve found a niche in a custom rental marketplace that is underserved, and growing in its ranks. We look forward to many exciting opportunities with Healthcare Exhibitors in the years to come.

This year’s show was highlighted by our European and International representative, who helped tie together our capabilities beyond domestic tradeshows - offering exhibitors the confidence that they can not only exhibit in Chicago, Orlando, and Las Vegas; but also Shanghai, and Dubai. Having a partner to help us facilitate those needs has proven essential in the flat world of 2009.

I’ve recently begun work with a trade show coordinator who has a very astute perspective with regards to the design of his company’s trade show booth. It was with very little surprise that he revealed to us (during the design input meeting) that he’s been designing trade show exhibits for much of his career. Only recently had he begun coordinating exhibits for his company.

As a designer, he understands how the trade show exhibit space functions - the balance between aesthetics, function, and marketing message. He advises his team on how to value the various designs that exhibit houses have created for an upcoming show. In this case, it’s for the Worldwide Food Expo, held in October at McCormick Place. The WWFE is largely an equipment and product show for restaurateurs of various stripes. The demands placed on exhibits are similar to other shows where product and equipment demonstration rules, and visibility, marketing message, and architecture must all revolve around the placement of a large machine, or a number of smaller products. In order to get attendees to see your widget, you need to separate yourself from the crowded “skyline” of hanging signs, towers, and video monitors. Something exceptionally pleasing needs to draw the eye of those passing through, and this coordinator understands that. (more…)

As Iran erupts into riots and chaos with their recent election (and by “election” I mean “perfectly executed exemplar of the democratic process in its purest form”), I thought I’d tally up the votes for and against virtual trade shows.

I’ve had a cruel fascination with virtual trade shows for quite some time. In fact, I have between 5-10 aborted blog posts wherein I abysmally attempt to analyze this topic. Too long winded, and a bit too “soap box-ish” when it came time to post, so I thought those subjects were better off in blog-limbo (”draft”).

Here’s how virtual tradeshows have been treated here in cyberspace (there seem to be 3 general arguments):

1. Tradeshows are so expensive that virtual trade shows will continue to gain importance: they’re the wave of the future, and super-duper-green to boot.

2. Virtual tradeshows may never quite overcome tradeshows, because business people need to meet face-to-face, hug, and cuddle over that freshly inked contract.

3. Virtual tradeshows are stuck in the social networking fluff-world - not conducive to replace the serious business that actually takes place at trade shows

Because this tradeshow blogger always thinks he has an exciting new viewpoint, I’m going to offer my own spin: (more…)

I have a checklist that I go through before I’ll ever bring an exhibitor into a dialogue with one of our trade show exhibit designers. The checklist isn’t without exceptions - sometimes special situations merit special treatment of prospective clients - but the checklist is not intended to preserve the schedules of our designers, but to improve the effectiveness of the booths they create. One of the most important questions I ask is where the booth is located on the tradeshow hall floor.

Booth orientation has serious implications for the success of your trade show. Factors to consider include  the location of entrances, internet stations, concessions, main aisles, competitors, partners, large exhibitors, and pop-up/portable “mazes.” Ceilings heights, the character of a particular hall’s “scale” of exhibits, and the presence of any natural light (versus harsh show-hall lights). All of these factors play a distinct role in how your exhibit should be designed. Is your designer weighting these issues, or are they merely interested in how many widgets they need to fit into your space, versus how many you can afford? If the focus is on the widgets, do you think you exhibit will be a success? (more…)

Some would have you believe that saving money is why exhibitors shell out tens, hundreds, or even millions of dollars in order to exhibit at their next big trade show.

Aside from the absurdity of that statement, there’s the lingering fact that many approach their trade show exhibition program with the very premise: Above all else, we need to save money on this year’s show. Is that correct because we’re in a recession? Is it correct because trade shows are so darned expensive? How could that ever be true?

The sole purpose for your trade show booth is to attract attendees on the convention hall floor. That is the only reason an exhibit program exists, and all other reasons flow from that goal. Trying to sell widgets? You need to attract attendees to your booth.  Aiming to increase brand visibility? You need the attention of attendees to get that. Hoping to build relationships with new and existing clients? They need to realize you’re at the show. The attraction of attendees to your exhibit display is the underlying motive that should be exuded throughout your exhibit.

One good nugget that can be wrestled out of our “Frugal Exhibitor” post comes from Candy Adams, “The Booth Mom“:

“2. Never make a budget cut where an attendee will see it. Regardless of how much you have to pare out of your show budget, always keep in perspective that image is everything, and a tacky, outdated exhibit speaks volumes about your company.“ (more…)

If you’ve kept tabs on the evolution of Marshall-Yard over the years, you probably know some of our more prominent “characters” that make us who we are. Originally there was Kevin, the Mississippi Map Turtle. Next, there was the Trade Show Blog Master, a tyranical and predatory ruler who cracks the whip that keeps this blog motivated. Ever the optimist, the blog master’s reputation precedes him at every moment of the day.

It is without any further ado, that I introduce our latest friend here at the blog:

The Trade Show Blog Sherpa.

He does all of the heavy lifting for us here at the blog. Got a question about how many amps that 42″ LCD screen will require? Sherpa has the answer. Need to know how many labor hours that hanging canopy will add to the booth? 2 hours, says he. Need to send a graphic panel to McCormick Place because the installer scratched the original? No problem, he’ll be down there in less than an hour - thanks Sherpa. (more…)

To be a tradeshow exhibit designer would likely be an interesting and challenging job, I often think (I’m not a designer, but a mere trade show blog writer, and sales guy extraordinaire). I muse that this is true because of their chief responsibility within our organization: they solve problems.

Of course, many fancy themselves as problem solvers. My wife and I live in a 100 year old home, so we’re both often charged with the “problem solver” moniker on a weekly daily basis of homeownership glee! There’s a difference between being an every day problem solver, and being a designer - and no, it’s not just because they’re solutions have to look good - it comes down to constraints.

When our clients give us a problem (e.g. - we’re going to RSNA 2009 with a 30×50 booth, and we need to improve upon last year’s abysmal failure with our previous exhibitor…), they don’t just want a great exhibit that will increase attendee traffic: they have serious limitations. How do you meet your convention goals without blowtorching your budget? (more…)

Economic news has been anything but settling this week: Recession is going deeper; no it’s recovering; err… now it’s inflation; actually we were out of the recession as of ‘08Q4; no we’re going to have major deflation; no everything’s going to be fine… In the meantime all we can do is work hard, and save money where we can:

10 Tips to ensure you get a smart booth with a neat budget

Murphy’s Constant: Matter will be damaged in direct proportion to its value

Can I do that?

Emergency Kit ideas…

What to give away, and to whom, and how!

This blog post didn’t make it past the “draft” stage when I wrote it a month and a half ago. Let’s just say I may have jumped the gun! Though it may seem mildly unrelated to a trade show blog’s purpose, I find the threat of inflation to be especially thorny for the rental or purchase of expo booth displays. In fact, the prospect of rising prices should concern us all when it comes to the subject of exhibiting at upcoming shows. I’m not omniscient, however likely that may have seemed prior to this admission, so you tell me - Are we to beware of inflation, or should we concern ourselves more with those deflating marketing budgets instead?

As our nation, and indeed the entire world, continues to borrow its way out of the current recession, we’re presently faced with rising bond yields. For those of you who based your marketing strategy on buying bonds, this is awful. But then again, you’re not bond traders, you’re marketeers! Bond prices are falling, so it’s a good thing your marketing plan was actually based on more sound methods-like internet SEO, social networking, e-marketing, trade shows, and event marketing. But will these things start costing much, much more? (more…)

As any casual observer to this trade show blog can tell, I am a bit obsessed about the notion of adding value to your unique business proposition in times of economic downturn. I know, I’ve already blogged about it here, here, here, and probably elsewhere as well… please forgive me as I continue on with my ranting, but I believe this is important. If a company does not respond to economic conditions, they perish. As we’ve felt the effects of the contraction, however, we’ve seen exhibitors that are pleased with what we offer - a custom designed rental exhibit that provides them the greatest marketing impact at a reasonable price. In fact, others are starting to see the exhibit model shifting more persuasively towards custom-rented exhibit marketing programs.

My query today incorporates this business model, and how an exhibitor perceives the services offered by an exhibit house. What is it that exhibitors really yearn for from an exhibit company? (more…)

If you’re suffering from those dreaded early-summer allergies, we understand what you’re going through! As we’ve talked more and more about the best ways to save money at trade shows, the elephant in the room is how you can get a better price for your exhibit booth. Let me illustrate how your summer allergies are related to getting a price break on your custom exhibit rental or purchase:

NPE - the National Plastic’s Expo - is a trade show extraordinaire held in Chicago’s McCormick Place once every three years. With the economy what it is, and with the trade show exhibit industry meeting difficult times, we’re thrilled to have approximately TWENTY clients exhibiting at this year’s show. With NPE less than a month away, this is a hectic time here at Catalyst, but we’ve prepared for the ebb and flow of demands on our production capacity. But what are some obstacles to a smooth delivery for each of our clients’ display booths?

(more…)

Sorry for the overused Wedding Singer quote… In compensation I offer thee a youtube of “Love Stinks,” a ballod which kept me going through most of my high school and undergrad years.

Love Stinks - Totally unrelated to this tradeshow exhibit blog

Seriously, though, who knew that “Trade Show Etiquette” was available as a succinct online mini-tutorial? This hyper is golden for newbie’s to the exhibition world. I’m hopeful it will help any newcomers out there avoid some of the more substantial faux pas!

Happy Friday and enjoy the wonderful weekend, everyone!

We all know layoffs are running rampant. And in the trade show industry…when clients readily pull the marketing plug to “save money”…more and more engineers, designers, carpenters, account managers and salespeople find themselves bellying up to the unemployment line.

…so waddya do now?

Whether spurred from boredom, distraction or a lack of challenges, we all become complacent (however fleetingly) at some point in our careers. And who sticks out like a sore, expensive thumb when the economy takes a nose dive? Complacent employees.

So shake off the dust and go back to your roots. How’d you get this far? If you’re in sales, you likely made a lot of cold calls…and those cold calls turned into clients. If you’re a designer, you probably impressed those clients with fresh, innovative concepts. And if you’re the guy (or gal) that manages these clients, your knowledge, work ethic and attention to detail made you an invaluable resource.

Your clients need more help than ever before. Some are debating not only HOW to go to a trade show but WHY. They (your bread & butter) need you to be extraordinarily cognizant of their unique marketing objectives and financial needs. Most importantly, your clients need you to help them return on their investment.

Make the cold calls, pay attention to logistics and hone the creativity that landed you this job in the first place. Your clients will come back.

Trust but Verify - Save money on travel to the show, but justify your bottom line!

Is your trade show entourage saving money on travel?

Quantify your tradeshow booth’s success

Travel savings from a small business person’s book of tricks

Planes, Trains, and Hotels!

MEASURE your exhibit’s impact! Without stats, there won’t be one next year!

No trade show blog would be complete if we ignored a reality of our lives: Anything and everything we do is subject to the approval of those on high. Yes, show management, the fire marshall, and anyone else deemed “convention hall authorities” are essentially the deciders of our fate. As unfair as it may seem, that’s the industry we’re in, so we, exhibitors and exhibit providers alike, need to take great care whenever addressing concerns they may have.

Anyone have a story of how they gleaned a scornful eye from show management? Perhaps you didn’t get that variance that you expected? Or perhaps business as usual was put “on hold?” We’d love to hear your story, as we can all learn from one anothers’ mistakes. Some helpful wisdom from our more experienced account managers, however, may yield improved results for beginners-

(more…)

Thanks to Emma McDonald at frugalmarketing.com for that quote. Ours is a marketing medium that is construed as having a very short window of opportunity for sales. To earn an worthwhile ROI on tradeshow dollars can be a daunting task for marketing coordinators charged with organizing an exhibit booth. Ms. McDonald’s point, however, clarifies why that challenge seems so insurmountable: many view expo’s as a short-term project, with a show open and close occurring within a couple of days.

In reality, a trade show exhibit program spans, arguably by definition, over a course of multiple shows. In fact, the shows that you do not exhibit at play a role in the perceived success of your overall program. Are attendees ever wondering why you weren’t at the XYZ Show? The results from any individual exhibit booth are cumulative, in so much as you are building a presence over the course of many shows - not one. (more…)

It often surprises me the exhaustive list of add-on expenses that exhibitors pile onto their custom rental exhibit designs. It can be somewhat frustrating for trade show coordinators to sift through three or four bids to figure out how the TOTAL costs match up. More importantly, an account manager is more valuable when you can stop living in fear of up-charges. Regardless, I always know how my competition is pricing their design when I get a phone call like the following:

———

Jane: So tell me, I have your price, and you’ve broken down what the reusable graphics portion costs, and we’ve talked about the service estimates - I think I understand how your not-to-exceed estimates hash out.

What are my additional costs - project management fees, graphic layout charges, whatever other fees you have that I should expect - how much are those additional costs likely to run?

(more…)

Budget preservatives that will leave you saying “mmm-mmmmm”

Deadlines are important

Is Drayage Killing Tradeshows?

Make sure you don’t go to one of these tradeshows!

Saving $$$ on employee travel and meal expenses

An exhibitor enthusiastically pronounced to me that he was quite happy with his company’s “Erector Set” that they utilize for the 20 or so shows they attend each year. I can’t say I was shocked that he’s alright with the budget-friendly truss system - obviously there’s a market for it amongst those who are merely grateful to exhibit whatsoever - but I was caught off guard by his embrace of such a derogatory insider term.

I followed up, asking him if he would consider legos, lincoln logs, or some pop-cicle sticks and Elmers. Just kidding, of course.

(more…)

A matter of much debate in the trade show industry boils down to the advantages of hanging signs versus maximum height exhibit structures. Does a sign hanging at 25 ft., or even higher, pose an advantage over a 20 ft. tall booth tower? This is certainly an integral decision to ‘get right’ when you’re planning a custom exhibit design. What’s your opinion?

I’ve always been a proponent of taller exhibit structures, without hanging signage. My reasons are two-fold: Hanging signs are painfully expensive to rig, while tall structures contribute to a more impactful tradeshow exhibit.

I’ve talked previously about how expensive rigging is - a reality faced by many exhibitors when they display at major convention halls [in forced-unionism states and municipalities]. That same investment can be put into a more dynamic, and taller, exhibit booth, and achieve the same goal. 20 ft. or higher booth designs demand attention in show halls when the most common exhibit height is found at 16 feet.

Do you think hanging signs are the way to go for an exhibitor? Do you prefer a tall exhibit structure instead? What about spinning signs? Weigh in!

As the Wall Street adage goes: “TheTrend is your Friend.”

In any industry, there are prominent trends in how business is conducted. Ours, the trade show/events industry, is no different. What are the present trends in the sub-category of Convention Hall Show Services?

The expenses faced by exhibitors go above and beyond the cost of their display booth, and the exhibit space, but can easily include 50% more in costs for Installation and Dismantle, A/V setup, electrical, and drayage. While these tasks are obviously a necessary component of our business, their staggaring growth has long puzzled exhibitors and exhibit houses alike. What trends have you seen in recent months?