Marshall Yard:

By: Susie Kleiner 

I recently pulled up Make your Business Stand Out  and I found some profound statements written.  Brand Awareness continues to be at the fore-front of many marketers minds as it should be in the competative arena for any business.  Award winning trade booth design has always been the approach that has worked in our industry.

Being Different as stated in the article written by Nikole Gibbs in the marketing section caught my attention, because if you leave an impression and give your potential clients, something different, they will not only become repeat clients, but they will become loyal clients. 

When you give your clients solutions they will remember the product and service that you have provided.  3D marketing can speak to an turn your company into a trade show superhero.    

One of our clients was questioned, in a pre-show survey, and stated they thought that just 26 percent of attendees considered the company a market leader. But after the CEO was in the booth at the exhibition talking about the industry, and the research and development staffers were talking about new products during the show, 96 percent of those surveyed post-event perceived the company as a market leader.

Rule number one in any marketing plan should be questioning your clients and gathering feedback from potential and current clients.  People in general love to hear themselves speak, and they also love to hear that their opinion is wanted.  Without information, and in the information age, if you don’t..shame on you. 

If for a moment you forget that on the other end of the phone, email, conference call or contract is a human being, you could have lost a potential project.   27 Exhibiting Do’s and Dont’s by Susan Friedmann has some very valid points, and I enjoyed #10-Don’t” “throw up” on attendee’s, it made me laugh, but it validates my point, ask them questions, let them talk.  They are going to be the one’s using your product or services.  Do not tell them constantly what you can do for them, let them tell you what they need done, and collectively come up with a solutions.

Designing exhibits for upcoming trade shows, can be a challenging task, listening to our clients, and understanding what they are trying to convey in their industry can only be learned by hearing what the client has to say.  

I love to reuse old things, I’ve been succesful at selling original artwork on ebay all from recycled material.  It is quite a joy when my husband comes home with an old piece of furniture or a tattered old window from a schoolhouse. My wheels begin to turn, I take pride that, these items are no longer ending up in the landfills and are going to be something people can find joy in. 

 When you purchase an exhibit, it is yours, what happens to that material when you are finished with it? Most likely, it gets tossed.   Designs change, graphics change and your products will most likely change and grow with your company.

Rental exhibits give you flexibility, cost-effectiveness, a direct write off on taxes and versatility.   If your company undergoes a variety of marketing strategies, rental exhibits can be quite beneficial.    Plus each and component of a rental exhibit can be reused and recycled!

By: Susie Kleiner 

Global Marketing Strategy is colossal in the planning and execution of upcoming trade shows.  Starting out on the right foot and getting yourself properly organized should be a basic practice whether you are exhibiting or attending an upcoming trade show event.

Al Simon at TAG-Technology Association of Georgia wrote 10 tips in January, one of my favorites is number four - arrive early and stay late, I agree that with this strategy you can get more of a foot hold on your competition as well as make contact with others that are arriving early and arriving with more of a clean slated mind.  

I worked for several years in the Manufacturer Represtative business as an office manager, this is when I attended the ISSA Show when it came to Chicago,  planning the strategy way in advance for what exhibit booths where going to manned and the time frames for each sales rep was thought out and executed seemlessly.  Having a sales force of 3 at the time, and figuring out whose personality worked best with what manufacturer turned out to be quite successful.   If your business has an array of representatives find those award winning personalities a spot in your exhibit booth.

Setting up meetings with current customers as well as prospective customers and keeping the information simple and focused with your exhibit booth number, appointment times and perhaps a topic of interest to be covered can help keep not only yourself organized but your clients and prospects as well. 

Often times when you are exhibiting at trade shows your marketing goals can change from year to year, planning your marketing strategy  and maximizing your marketing messages for each show and each audience will help you accomplish the goals you have set.   Minimizing your trade show workload. 

Plan early, two simple words.  If you have never exhibited at a specific show, make sure you map out the best place for your booth.   Two things to keep in the back of your mind, everyone has to eat, and everyone has to use the washroom.   A great location for your exhibit booth is near either of those facilities.  Drawing in a lot of traffic, accomplished trade show exhibitors are well aware of this fact.  Research the shows and the show maps to best lay-out your strategy for exhibit location.

Focusing on follow up can show considerable results as well, make sure any prospect that you talk with during your trade show get either a follow up call or a personal note from you.  This is the “human touch” factor.  I think Rick Springfield said it best in the opening lyrics of his song Human Touch - “Everybody talking to computers, they’re all dancing to drum machines.” 

I can attribute the last three jobs that I have held to follow up,  the act of following up can be even more important than your initial meeting.  Trade Show Chaos could have taken over your potential client by the time they hit your exhibit booth, taking the time to personally follow up and ask questions can create many business opportunities. 

I ran across the Ten Trade Show Exhibit Best Practices on About.com - I agree with the many of the points that Darrell Zahorksy points out in this line-up. Stressing in a few of the articles I have written I firmly belive that the “create a buzz” that he speaks of is one that should be at the top of this list. By spending time informing potential clients of your appearance at an upcoming trade show helps them plan accordingly.

Also pointed out in the article is training your trade show team, trade show floors can be like downtown Chicago on Christmas Eve at Macy’s..yes, Macy’s, no more Marshall Fields. The aisles of the convention center are often times packed with prospective clients, not only with buying power but alot of heavy hitters and decision makers. If you don’t educate your booth team and give them the proper mental equipment for proper boothmanship the outcome can be detrimental in a final decision for a prospective client.

Susan Ward says to plan your exhibit in terms of your audience, another statement that I highly agree with in terms of amazing trade show displays and results there from. In order to draw in your potential clients, you must understand what it is they are looking for, and why it is they are attending.

Steve Woodruff from Small Business Branding wrote: Above all differentiate, you are competing for limited time and memory. That simple statement of eleven words gives you a base to build upon when you are entering the ever growing industry of trade show marketing.